An AI phone agent that plugs into a call center’s own dialer

Outbound call centers run lead-generation campaigns — insurance, solar, Medicare — with rows of agents repeating the same qualifying script thousands of times a day.

Headcount and turnover cap how many calls a center can make. Cold leads hang up the moment something sounds robotic, so reply speed and handling interruptions matter enormously. And most call centers won’t give up the dialer they already use.

1. [01]
   An AI agent that follows a campaign script on a normal phone line — asks the qualifying questions, handles objections, never quotes a price
2. [02]
   A plug-in for the center’s existing dialer: their dialer places the call, the AI answers it — with any phone carrier
3. [03]
   Warm transfer of qualified, willing leads to a live human agent in the middle of the call
4. [04]
   Natural turn-taking: the caller can interrupt, and the AI checks in if the line goes quiet
5. [05]
   Pre-recorded script lines for the fixed parts of the script, which roughly halves voice costs; compliance disclaimers read word for word
6. [06]
   A record of every call: recording, transcript, reply times, cost and outcome
7. [07]
   Results pushed to the client’s CRM or dialer automatically, with retries
8. [08]
   Do-not-call suppression, per-client line limits and a multi-client console with reports

1. [01]
   Keep the client’s dialer — “their dialer dials, our AI answers” — so there’s nothing new to adopt.
2. [02]
   Tap the audio at the phone switch rather than through one carrier, so any carrier works.
3. [03]
   Pre-record the repeated lines to cut voice costs, and keep listening tuned for speed.

For the technically curious. You don’t need to know any of this to work with me.